My husband had to move the bed out to find an outlet to plug in his CPAP machine. Nowhere to charge my phone within easy reach overnight. Time to update to flat screens! One of the power outlets didn't work and there were NO convenient power outlets next to the bed. The TV was an older model with kind of a weird green tinge to the picture. Yes we were RIGHT on the roof!) The decor was a little dated and some of the furniture has seen it's better days. They also had the window welded shut (this seems to be a trend in hotels we've stayed in lately? Though I suppose in this case maybe they were having problems with kids running around of the roof. We looked directly onto the main roof, so there was no view to speak of. We were a little disappointed when we arrived to our 2nd floor king room. The check in line was surprisingly long for a Thursday night and we had to park a ways away. The buffet was OK, but seems to have gone downhill over the years.) We stayed here on our way to the Twin Cities as part of an in-state long weekend. I will say the casino does have a large selection of current games. (Though the casino/restaurants are obviously part of the larger experience here, the focus of this review is on the hotel portion of my stay. It ran all night never shutting off once, blowing cold air than warm. They acted as if they did not want to be there. There was no morning greeting and they never smiled once. Breakfast was good with a wide variety but the serving staff was very unfriendly. Long time to wait to swim if your checking out early and you have to walk through the dining area to get to the pool. It was a good thing a manager was there that informed the staff that yes that room could have a roll away. We had reserved a roll away and when we checked in were told that we could not have one. The service staff was very blunt and uninformative. There was very little information in the room for us to read as far as shuttle times, pool times, resturant info, etc. The room was clean and ready but for the money it was small. This required me to stand in line at main hotel and then be informed that I was not statying there. When I reserved the room over the phone the staff did not inform me that it was the Grand Northern Inn and not the main hotel. We stayed at the Grand Northern Inn on a Saturday night in a king suite.

Chalets at hinckley grand casino